Terms of service

Overview

This website is operated by Dalstro. Throughout the site, the terms "we", "us" and "our" refer to Dalstro. We offer this website, including all information, tools and services available from this site, to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our Services.

Any new features or tools added to our store are also subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates to our website. It's your responsibility to check this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Online Store Terms

By agreeing to these Terms, you confirm you are at least the age of legal majority, or that you have a parent or guardian's consent to use this site. You may not use our products for any unlawful purpose, or violate any laws in your jurisdiction, including copyright laws. You must not transmit any viruses or malicious code. A breach of these Terms may result in termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. Your content (excluding payment information) may be transmitted over various networks and adapted to technical requirements; payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our Service without our express written permission. Section headings are for convenience only and do not affect the interpretation of these Terms.

3. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be solely relied upon. We may modify site content at any time without obligation to update it.

4. Modifications to Service and Pricing

Prices for our products are subject to change without notice. We may modify or discontinue any part of the Service at any time. We are not liable to you or any third party for any such modification, price change, suspension, or discontinuation, except as required by law.

5. Products

We make reasonable efforts to display product colours and images accurately, but cannot guarantee your monitor will display colours precisely. We reserve the right to limit sales of any product to any person, region, or order quantity, and to discontinue any product at any time. Product descriptions and pricing are subject to change without notice.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order. If we change or cancel an order, we may attempt to notify you using the contact details provided at the time of order. You agree to provide current, complete, and accurate account and order information, and to promptly update your details as needed.

7. Optional Third-Party Tools

We may give you access to third-party tools we don't monitor or control. Such tools are provided "as is," without warranty of any kind, and any use of them is at your own risk. We recommend reviewing the relevant third party's own terms before use.

8. Third-Party Links

Our site may include links to third-party websites not affiliated with us. We are not responsible for the content, accuracy, or practices of any linked third-party site, and are not liable for any harm arising from your use of them.

9. User Comments and Submissions

If you submit comments, reviews, or other content to us, you agree that we may use, edit, publish, and distribute that content without obligation to compensate you or keep it confidential. You agree your submissions won't infringe any third party's rights or contain unlawful, defamatory, or malicious content, and you're solely responsible for what you submit.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Our site may occasionally contain typographical errors or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct any such errors and to change or cancel orders affected by them, even after an order has been submitted.

12. Prohibited Uses

You may not use our site or its content: for any unlawful purpose; to violate any applicable law or regulation; to infringe our intellectual property or that of others; to harass, abuse, or discriminate against any person; to submit false or misleading information; to transmit viruses or malicious code; to collect others' personal information without consent; to spam, scrape, or interfere with the security or functioning of the site. We may terminate your access for violating any of these terms.

13. Warranty

Products sold by Dalstro are covered by our separate Warranty Policy, available. Please refer to that page for full terms.

14. Disclaimer of Warranties; Limitation of Liability

We don't guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, and we don't warrant the accuracy or reliability of any results obtained through the Service. The Service and all products supplied through it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose.

To the maximum extent permitted by law, Dalstro and our officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages — including lost profits, lost revenue, or lost data — arising from your use of the Service or any product, however caused.

Nothing in this clause excludes, restricts, or modifies any guarantee, right, or remedy available to you under the Australian Consumer Law that cannot lawfully be excluded. Where our liability for a breach of an ACL guarantee cannot be excluded but can be limited, our liability is limited, at our option, to the repair or replacement of the goods, or the cost of doing so.

15. Indemnification

You agree to indemnify and hold harmless Dalstro and our officers, employees, and agents from any claim or demand, including reasonable legal costs, arising from your breach of these Terms or your violation of any law or third party's rights.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remainder of these Terms will remain in full effect.

17. Termination

These Terms remain effective until terminated by you or us. You may stop using our Services at any time. We may terminate or restrict your access if we reasonably believe you've breached these Terms, without affecting any obligations incurred prior to termination.

18. Entire Agreement

These Terms, together with any policies posted on our site, constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements or communications.

19. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

20. Changes to These Terms

We may update these Terms at any time by posting changes to this page. Continued use of our site after changes are posted constitutes your acceptance of those changes.

21. Contact Information

Questions about these Terms should be sent to info@dalstro.com.au